Duval County, Florida
Billing, service and outages are handled by the utility; your water bill names it and lists how to reach it. ScoreYourWater is not your water company and never handles water billing.
JEA (Major Grid) has a Water Score of 92 out of 100 (Strong) on our scale. 1 of 18 detected contaminants are above a published health guideline (2018-2025). EPA compliance: no open violations (July to September 2026 extract); this is public data, not a test of your tap.
We didn't find chloramine in JEA (Major Grid)'s EPA treatment records. That's not a complete list; your utility's annual water quality report says which disinfectant it uses.
ScoreYourWater.com gives no verdict on your tap water; it shows what the public records say, as of October 14, 2026: EPA and Florida DEP data (2018-2025) for Jacksonville's main utility, JEA (Major Grid), list one contaminant above published health guidelines, and EPA lists no health-based violations since July 2021. This is public data, not a test of your tap.
By EPA's service-area maps, JEA (Major Grid) is the main water system serving Jacksonville; your water bill names your utility.
Public data, by utility
| Utility | Contaminants above a published health guideline | Health-based violations since July 1, 2021 |
|---|---|---|
| JEA (Major Grid) | 1 | None recorded |
Contaminants above a published health guideline, by utility
| Contaminant | Published health guideline | Level | Data years |
|---|---|---|---|
| Arsenic | 0.004 ppb | 0.07 ppb (16x guideline)average of all sampleshighest sample 1 ppbdetected in 2 of 29 samples | 2020 |
Public data from EPA SDWA, EPA UCMR and Florida DEP, 2018-2025. Guidelines are California OEHHA public health goals (arsenic, 2004). It isn't a test of your tap, and your water can differ.
A legal limit is an enforceable standard set by EPA under the Safe Drinking Water Act. Limits weigh health research together with the cost and feasibility of treatment. A health guideline is published by public-health sources and based on health research alone. The guidelines used here come from California OEHHA; they are not Florida or federal legal limits and are not enforceable. A utility can meet every legal limit and still be above a published health guideline.
None recorded in EPA SDWIS for compliance periods starting since Jul 1, 2021.
Source: EPA Safe Drinking Water Information System (SDWA bulk extract, July to September 2026).
These are EPA's and Florida DEP's public records for this water system, shown as of October 14, 2026. If you represent this utility, or think a record here is wrong, tell us: Report an error. If the error is in EPA's or Florida DEP's own records, the state drinking water program can correct it there, and this page updates at our next data refresh.
JEA (Major Grid) is the main water provider for Jacksonville. Some addresses can be served by a different system, so check your water bill: it names your utility.
Use the phone number or website on your water bill. Billing and outages are handled by the utility, not by ScoreYourWater.
We don't give a safe or unsafe verdict. Here is what the public data shows: EPA and Florida DEP data (2018-2025) show Jacksonville's main utility with one contaminant above published health guidelines, and no health-based violation recorded since July 2021. A guideline and a legal limit are different things, and this is public data, not a test of your tap.
By EPA's service-area maps, JEA (Major Grid) (EPA water system FL2161328) is the main water system serving Jacksonville. Other water systems may serve some parts of the city. Your water bill names your utility.
Legal limits and health guidelines are set differently. A legal limit weighs health research together with cost and feasibility; a health guideline is based on health research alone. A utility can meet every legal limit and still be above a published guideline.
In the EPA UCMR 5 data we use, PFOS and PFOA were not detected at or above EPA's reporting level in any of JEA (Major Grid)'s 62 samples. This is public data, not a test of your tap.
Test results cover 2018-2025, and EPA compliance records come from the July to September 2026 extract. Data may be one to three years old and may not reflect the water at your tap.
We can't tell for any one home. Lead pipes and lead solder were banned for drinking water in 1986. In Jacksonville, 40% of homes were built before 1980 and 9% before 1950 (ACS 5-year 2020–2024, table B25034; the Census groups homes by decade, so 1980 is the closest cutoff to 1986). Older homes are more likely to have lead pipes or solder, but many don't. To check yours, ask JEA (Major Grid) about its lead service line inventory or test your water.
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