Terms of use

Using this site

This site is run by Terragroupe, LLC (“we”), doing business as ScoreYourWater. By using it you agree to these terms. If you don't agree, please don't use the site. Use it lawfully, give us accurate information, and don't try to break, scrape at scale or overload it. You must be 18 or older to submit a request.

Water Scores are educational estimates

A Water Score and a water report are educational estimates built from public data. They are not medical advice, not a lab test of your tap, and not a statement about anyone's health. Water Scores and reports are educational estimates from public data, not medical advice. Levels are compared with published health guidelines and federal legal limits; we do not make conclusions about anyone's health. Data may be one to three years old and may not reflect water at your tap. If you have a health concern, talk to a doctor. For a test of your own water, use a certified lab. The data sources are listed in the footer of each page.

No warranty on public data. We take the data from government sources as published. It may be out of date, incomplete or wrong, and we don't promise it is accurate or reflects your water.

Offers and prices

Prices and offers on the site are for the areas and home types we state, and may change. An offer isn't a contract. A sale happens only when you sign a written agreement with us. Payment, refund and warranty terms are on our guarantee and payment terms page and, for the full warranty text, on our warranties page, and your signed agreement controls.

Our role

Terragroupe, LLC sells the water treatment equipment. We introduce you to an independent licensed Florida plumbing contractor, show you its price, help schedule the visit and provide the signing and payment software. You pay the contractor directly, through its own payment account, for the installation, and we do not receive or hold that money or any part of that price. The contractor negotiates, prices, installs, pulls any permits under its own license, and warrants its work. You sign the Installation Agreement with that contractor, named on your agreement with its license number, on the same signing as your equipment agreement. ScoreYourWater is not a party to the Installation Agreement. We do not negotiate, price, perform, supervise or warrant the installation, and the contractors are not our employees.

Who is responsible for what

• Terragroupe, LLC: the equipment, the equipment sale terms, its own 1-year Clean Water Guarantee (Limited Warranty) and passing on the manufacturers' warranties. Read the full text on the warranties page.
• The contractor: the installation, its price and schedule, permits, code compliance, its insurance, and a 1-year workmanship warranty.
• ScoreYourWater: introducing you to the contractor, showing you its price, helping schedule, and providing the signing and payment software. Card and bank payments for the installation are charged by the contractor through its own payment account and show the contractor's name; we do not receive or hold that money and receive no part of the installation price.

Calls, texts and email

If you agree to them on a form, we may call, text and email you. See our SMS terms and privacy policy.

Limits on our liability

The site and its free reports are provided “as is.” To the extent the law allows, we are not liable for indirect, incidental or consequential losses from browsing the site or using a free report, and our total liability for claims about your use of the free site and reports is limited to $100. These terms cover use of the site only. If you buy equipment, your signed agreement controls what we owe you (including the Limited Warranty and refund terms), and if these terms and your signed agreement conflict, the signed agreement wins. Nothing here limits liability for fraud, for personal injury or death, for property damage caused by our negligence or defective equipment, for any statement we made in advertising a product you buy, or any right you have under the Florida Deceptive and Unfair Trade Practices Act or another consumer protection law that cannot be waived. Some states don't allow these limits, so they may not apply to you.

Intellectual property

The site's text, design, scores, logos and software belong to us or our licensors. You may view and share pages for personal use and link to us. Please don't copy, resell or republish our content, or use our name and marks, without written permission. Public data we cite remains the property of its sources.

Governing law

Florida law governs these terms. A lawsuit about your use of the site may be brought in the county or circuit court for the county where you live in Florida, in small claims court, or in the state or federal courts in Miami-Dade County, Florida. Purchases are governed by your signed agreement.

Changes

We may update these terms. The date at the top shows the latest version. Using the site after a change means you accept it. A change never alters an agreement you already signed.

Contact

Terragroupe, LLC, 9401 Collins Ave, Unit 205, Surfside, FL 33154. hello@scoreyourwater.com, (754) 239-7446.