Not available yet
Maintenance plans
We are planning two optional plans. Neither can be bought yet. What is below is what each is meant to include, and it may change before launch.
Filter Club
Planned, not available yetPrice not set yet. Leave your email below and we will write once when this plan opens.
Replacement filters for your RO system, sent on a schedule, with reminders. You change them yourself.
What it is meant to include
- The right RO filter set for your exact system, shipped on your install anniversary
- Reminder texts or emails when a change is due, with a short how-to video
- Phone help if you get stuck
- A member price on a replacement membrane when one is due
What it does not include
- Installation of the filters (you change them, or you can ask for a paid plumber visit)
- Repairs, parts or labor of any kind
- Salt for the whole-home system
- Any guarantee or warranty beyond the equipment's own warranties
Care
Planned, not available yetPrice not set yet. Leave your email below and we will write once when this plan opens.
One yearly maintenance visit by a licensed local plumber. Maintenance only, no repair coverage.
What it is meant to include
- One scheduled maintenance visit a year by a licensed local plumber
- RO filters replaced, and the membrane when a test calls for it
- A water test with a written result
- Brine tank cleaning and a check of the softener settings
- A leak and bypass check
- Priority scheduling
What it does not include
- Repairs, replacement of failed parts or any repair guarantee
- Extended warranty or service warranty coverage
- Salt, unless you buy it at the visit
- Plumbing work unrelated to your water system
Tell me when they are available
Leave your email and we will write once when a plan opens. We have no date yet.
Keeping your system working
Operational, maintenance, and replacement requirements are essential for the water-treatment device to perform as represented.
You can look after the system yourself without a plan. A plan would be optional and is not required for any warranty.