Whole-house water filter and softener combo, shipped to your door
One tank. Carbon and softening resin. On your main line, treating every tap and shower. For homes on city water.
You get the equipment. You (or your plumber) handle the install.
Illustration. The installed system may look different.
Equipment only, shipped to your door. No plumber, no install.
Ships in 5–10 business days by freight. If we can't ship on time, we'll email you and you can cancel for a full refund.
Covered by our Ship-only Limited Warranty: we ship you a replacement part. Read the warranty ›
Operational, maintenance, and replacement requirements are essential for the water-treatment device to perform as represented.
We can't ship to Wisconsin yet.
Florida orders: sales tax added at checkout.
What's in the box
- One whole-home tank with carbon and cation softening resin, treating the water for every tap and shower.
- A digital metered control valve and a brine tank for the resin.
- The tank is designed to reduce chlorine taste and odor and water hardness.
- XL? Same system with a larger treatment tank (12x58).
- Not included: the drinking-water RO. It's sold separately.
What it does (and what it doesn't)
Two jobs, one tank.
- The carbon is designed to reduce chlorine taste and odor.
- The resin is designed to reduce water hardness.
Hard water leaves mineral buildup on faucets and fixtures, and spots or film on glasses. That's the classic sign. The resin stage is designed to reduce water hardness.
It's for houses on city water. Not for private wells, commercial use, medical use, dialysis or aquariums.
Home Base or XL?
- Home Base is our standard system: filtration and softening.
- Bigger home? The XL is a larger treatment tank (12x58).
- Don't want softening? Look at the carbon-only filter.
Installing it yourself
Installing it yourself? You may need a permit or a licensed plumber where you live, so check with your city or county first. Follow the manual, including the air gap on drain lines. Some places limit softener discharge into septic systems or sewers, so check your local rules.
Shipping, returns, warranty
- Ships in 5-10 business days by freight. Late? We email you, and you can cancel for a full refund.
- Arrives damaged? Email us within 3 days with photos. You don't pay to return it.
- Changed your mind? 30 days from delivery if it's unopened, uninstalled and unused. 15% restocking fee. You pay return freight.
- Warranty: Lifetime warranty on the control valve's water-contact wear parts and on the tanks · 5-year electronics · 1-year media. We ship you a replacement part. Labor isn't covered: you, or your plumber, fit the replacement. Read the warranty
FAQ
Is this a water softener?
It's a tank with carbon and softening resin. The resin is designed to reduce water hardness, and the carbon is designed to reduce chlorine taste and odor.
Will it work on well water?
No. It's for homes on city water, not private wells.
Do you install it?
No. We ship it. You or your plumber installs it. Check whether your city or county needs a permit or a licensed plumber.
How fast does it ship?
In 5-10 business days, by freight. If we can't ship on time, we email you and you can cancel for a full refund.
Can I pay monthly?
Pay by card or Affirm at checkout.
Does it come with the drinking-water RO?
No. The RO is sold separately.
What if it shows up damaged?
Note it on the carrier's receipt and email us within 3 days with photos. We handle the carrier claim, and you don't pay to return it.
Can I return it?
Within 30 days of delivery, if it's unopened, uninstalled and unused. There's a 15% restocking fee, and you pay return freight if you changed your mind.
Home Base
Order it Home BaseHome Base XL
Order it Home Base XL